Video Store Memories #2

I want to start off this entry by saying that people are crazy. Let's face it, most of the general public has MAJOR issues. There was this lady who shall rename nameless not because I want to protect her identity in any way, but because I can't remember her name for the life of me. I wish I did remember her name. Let's just call her PB for "Psycho Bitch".

PB had a long running history of coming into the store and trying to get free rentals and complaining about everything. I don't know why she even came to the store because she blatently hated it. She would come in and act all nice and then the next second...SNAP... she would be as crazy as an unmedicated Anne Heche.

One day, PB comes into the store on a rainy Friday evening. She asks me if she can use the phone. Being the nice person I am...I let her even though I had a bad feeling about it. She dials the number and while it is ringing she says, "I'm calling the police". Now I am thinking to myself, "WHAT the hell is she calling the police for?". Who walks into a video store and calls the police? She didn't seem hurt or upset really. When she walked in, I said in my mind that I wished bodily harm on her. Was she a mind reader?

Finally, she begins talking and is telling the police that Blockbuster (down the street) is completely packed with cars, people are parking on the sides of the street in traffic illegally and that she almost was killed because of this. I understand that Blockbuster ruins peoples lives...but you don't have to come into my store and use the phone to express this point. You can do what I do and chuck them the bird while you drive by. That is a better way to get your point across.

PB hangs up the phone and re-explains the whole situation to me. (Like me and the other 10 or so customers in the store didn't hear her already). She continues to tell me that I should give her a free rental because she just called the cops on our competition. As any NORMAL person would do, I giggled as if she was joking around. PB was not.

She continued to argue that I should give her a free rental coupon because of this incident. I told her that she could not have a free rental and that we have NOTHING to do with the parking arrangements of the Blockbuster down the street. We don't encourage people to call the police on Blockbuster to get a free rental. We do encourage crazy people to play with matches while they are home alone at night!

PB walked away in a hissy and picked out a few really bad movies. She came to the counter to check them out and was still talking about the free rental that we owe her for ratting out our competition to the "po po". I was lucky this time though because more often than not she made whoever was working get in touch with a manager. We didn't have a night manager in usually so we would have to call all our locations until we found a manager that worked at night. She was awful.

It's people like that in the world that give "crazies" a bad name. What about the harmless "crazies" that keep to themselves and walk around mumbling to their invisible pet parrot? They mind their own business, eat leaves and worship the Smurfs and it is people like Psycho Bitch Video Lady that shame their community. It's just not fair if you ask me.